Refunds and Returns

  • Refunds are provided for any part with a manufacturing defect.
  • Divine Tribe accepts returns on items bought directly through our website
  • Refunds are only available for batteries for four(4) months with normal use( if it gets dropped hard or in water, I will not replace it)
  • There will be no warranty for these parts:   Heaters, Coils, and Bases unless they are unused.
  • Be sure to check our YouTube and Reddit pages for helpful videos and user guides to ensure you are using our devices properly
All returns can be shipped to: Matt Macosko P.O. Box 4526 Arcata, CA. 95518 707-709-8480


We offer free discreet domestic shipping. We also do international shipping. Most lightweight single orders are $13 anywhere around the world. For larger orders, we will send in a separate email request for extra shipping frees. Every shipment comes with a tracking number.


You can find the most up to date user guides for our devices posted on the menu of our site. We also have many instructional videos on our YouTube channel. If you cannot find your answer there please email


It is not wise to just start using one of these without talking to someone or asking questions before you use it. You have to have a firm understanding of wattage and electricity in order not to pose a risk or a fire hazard. Divine Tribe Co. will not be held responsible for any damages caused by inappropriate or irresponsible use of our products. The buyer agrees to accept all responsibility for any such damages, and holds no blame on the Divine Tribe company for such damages or injuries to any persons or properties. We here at Divine Tribe are working our hardest to bring our products into FDA medical regulation, WE are one of the only companies to do a through off gas report for our heaters and diffusers, we plan on doing more for 2021.  At this time these parts are not medical devices and should not be used as such.  All individuals must be 21 years of age or older to purchase these accessories. **Notice: These items are sold and used for aromatherapy of essential and medicinal oils. .*