Why Divine Tribe
We have been making and shipping rebuildable vaporizers out of Humboldt County, California since 2013. If you are deciding whether to buy from us, these are the facts I would want to know, with the real numbers behind them.
Order, country and review counts come straight from our store records and are rounded down.
Where we come from
I moved to Humboldt County in 2004 and I have been doing business here ever since. Divine Tribe has been shipping out of our shop here since 2013. We are American owned and independent with zero investors, so nobody outside this shop decides what we make or what we charge for it.
The V5 was refined over years of feedback from the people who use it every day on Reddit and in our Discord. The Core is a design I worked on with Crossing, the factory that builds it, and the Deluxe kit is the way I set mine up.
Built to be rebuilt
Everything we design is meant to come apart. When the heater cup on a V5 finally wears out you replace the cup, not the whole device, and a cup costs a few dollars. The Core works the same way. Every part we put in a kit is also sold on its own, so cups, coils, glass tops, slides, carb caps, o rings and screws are all there when you need them. If you want to see what that saves over a few years, here is the math.
The warranty
Battery powered devices, eNail controller boxes and eNail coils are covered by about a 1 year warranty. Small coils are covered if they arrive defective, just send us a photo and we will take care of it. Glass is not covered because it is fragile. The full answer is on our FAQ page.
Shipping
Shipping inside the USA is free and every order goes out in discreet packaging. We ship worldwide at a flat international rate. Since early 2024 alone this store has shipped over 18,000 orders to over 40 countries.
Talk to a real person
Email matt@ineedhemp.com or call or text 707 677 8883 and a real person answers, usually me. Photos help a lot, so send them. You will also find thousands of owners helping each other on r/DivineTribeVaporizers and in our Discord, and setup videos on our YouTube channel.
What customers say
Over 150 reviews have been published on this store, averaging better than 4.7 out of 5 stars, and you can read every one of them on the product pages. A good place to start is the V5 heater or the XL Deluxe Core eRig.
If you want the longer story, it is on our About Us page. Thanks for reading.
Matt
“Also have to compliment Matt on the amazing customer service at every stage of the game. I'm in Europe and was nervous about ordering but my V5 was in my hands 12 days after ordering, and is just amazing”
“I bought two of these one for me and one for my sister. Both are still working, are the best quality and last... They last.”
“I have vaporized about 100 grams with this and the taste is same as day 1. It takes 5 minutes to take apart and clean the entire thing. 0$ spent on replacement coils/disposable elements.”
“Can rebuild the whole thing in 2 min easy. will last forever just buying cheap replacement parts once every few months”
“This thing changed the way I use concentrates. I haven't touched my banger in over a month! Matt really has a great product and his customer service is beat by NO ONE.”